Frequently asked questions
The questions people actually ask on the first call, answered the way we answer them on the phone.
What makes BioSweep different from everyone else?
Three things. We remove the odor instead of covering it: the treatment breaks the odor molecules apart, so there is nothing left to come back. Most homes are finished within 24 hours with your belongings in place. And it is guaranteed: if the odor returns, we come back and re-treat it.
How is this different from an ozone treatment?
The EPA’s assessment of ozone generators finds that at concentrations within public health standards, ozone is "generally ineffective in controlling indoor air pollution", and that ozone is a lung irritant. Our treatment reaches the whole enclosed volume, breaks the odor compounds apart, and leaves nothing to wipe down or air out.
Is it safe for my family and pets?
Yes. The process is eco-friendly: no chemicals left behind, no residue. The space is unoccupied during the cycle, and for most homes you are back within 24 hours.
How long does a treatment take?
Most homes are done within 24 hours; a heavily loaded property, usually long-term cigarette smoke, sometimes needs a second day. You will get a specific timeline when we confirm your price.
Is the work guaranteed?
Yes. A limited one-year warranty on every treatment, plus a 30-day written satisfaction window. Six conditions have to hold: the odor source has been removed, no paint under a year old is sealing it in, indoor humidity stays at or below 55%, the HVAC is used and maintained, the ducting is not fiberglass panel, and the property is not a short-term rental. The full terms are on our terms page.
Do I need to move my furniture and belongings out?
No. Contents are treated on site along with the structure. Nothing gets boxed up, hauled away, or held for weeks.
Do I have to repaint afterward?
No. If anything, call us before you paint: priming over an odor traps the source and makes the treatment harder.
Can you treat HVAC systems and ductwork?
Yes, and in Florida it is usually necessary. We run the air handler during treatment so the process reaches the coil, the plenum, and the ducting. Treating the living space without the ducts in a Florida home tends to be a wasted trip.
Do you work with insurance companies?
Every insurance claim goes through BioSweep corporate. Call claims at 1-800-204-8745. A faster return to the building lowers additional living expense, which often reduces the total claim.
How do I know it actually worked?
You will know by walking in. The owner smells the difference before we leave, and the guarantee stands behind it: if it comes back, so do we.
How much does it cost?
It depends on the size of the space, the property type, the county, and what we are treating. The estimator on this site gives an instant range from the same rate card we use on site. For a firm number, send us the property address or call (239) 558-3110.
Do you serve my area?
Ten Florida counties: Charlotte, Lee, Collier, Hendry, and Glades in Southwest Florida; Martin, Palm Beach, Broward, Miami-Dade, and Monroe on the east coast and Keys. Pricing differs between the two areas (Monroe adds a seasonal travel surcharge), and the estimator handles it automatically.
Still stuck on something? Call (239) 558-3110 or send us the details.
Ready to get the smell out for good?
Get a range in under a minute, or call and talk it through with someone who has treated a few thousand of these.